Question 1

What should I do if my power goes out?

Accepted Answer

If your power goes out, follow these steps:

1. Check if it’s a widespread outage.
Look outside to see if your neighbours’ homes are also without power. You can also check the SA Power Networks (SAPN) website or call their outage hotline to confirm if there’s an issue in your area.
2. Inspect your circuit breakers.
Go to your switchboard and check if any circuit breakers or safety switches have tripped. If they have, try resetting them. If the breaker trips again immediately, avoid further attempts and call an electrician.
3. Turn off major appliances.
Before power is restored, switch off high-energy appliances like air conditioners, ovens, and heaters to prevent overloading when the power comes back.
4. Contact an electrician if needed.
If the problem seems to be isolated to your home and you can’t identify the cause, it’s best to call a licensed electrician. At Luma Electrical, we can help troubleshoot and resolve your power issues quickly and safely.

Question 2

How can I make my home more energy-efficient with lighting?

Accepted Answer

To make your home more energy-efficient with lighting, try these tips:
1. Switch to LED bulbs – LED lights use up to 80% less energy and last longer than traditional bulbs.
2. Install motion sensors – Automatically turn lights on and off in unoccupied areas like hallways and bathrooms.
3. Use dimmers – Adjust the brightness to save energy when full light isn’t needed.
4. Opt for smart lighting – Control your lights remotely and set schedules to save energy.
5. Maximize natural light – Open curtains or install skylights to reduce reliance on artificial lighting.
6. Choose energy-efficient fixtures – Select fixtures that are designed to minimize energy consumption.
These simple changes can help lower your energy bills and reduce your home’s carbon footprint. For expert advice on energy-efficient lighting, contact Luma Electrical today and request a free quote to get started on your lighting upgrade.

Question 3

What should I do if my circuit breaker keeps tripping?

Accepted Answer

If your circuit breaker keeps tripping, it’s a sign there’s an underlying electrical issue that needs attention. Here’s what you can do:
1. Unplug appliances: Start by unplugging all appliances and devices connected to the affected circuit. This will help determine if an appliance is causing the problem.
2. Reset the breaker: After unplugging devices, try resetting the circuit breaker. If it trips again immediately, there’s likely a more serious issue.
3. Check for visible damage: If you notice any signs of damaged wiring, sparks, or smoke around outlets, it’s essential to stop using the circuit and seek help immediately.
Important: If the breaker continues to trip or you’re unsure of the cause, it’s best not to attempt to fix it yourself, as electrical issues can be dangerous. Luma Electrical is here to help! Our licensed electricians can quickly diagnose the issue and provide safe, professional repairs.

Question 4

What are your open hours?

Accepted Answer

Our business hours are as follows:

Monday: 7:30 AM – 6:00 PM
    Tuesday: 7:30 AM – 6:00 PM
    Wednesday: 7:30 AM – 6:00 PM
    Thursday: 7:30 AM – 6:00 PM
    Friday: 7:30 AM – 6:00 PM
    Saturday: 7:30 AM – 6:00 PM
    Sunday: Closed

If you need assistance outside of these hours, please feel free to contact us for emergency electrical services in Adelaide and surrounding areas. We're always here to help.

Question 5

Do you offer emergency electrical services?

Accepted Answer

Yes, Luma Electrical offers emergency electrical services for both residential and commercial properties in Adelaide and surrounding suburbs. If you experience a sudden electrical issue, such as a power outage, faulty wiring, or a tripped circuit breaker, we are available to respond quickly and provide safe, reliable solutions. Our team is on call to ensure your home or business stays safe and powered at all times.
Contact us now for immediate assistance, or request a free quote for any electrical service you need.

Question 6

What areas do you service around Adelaide?

Accepted Answer

We provide electrical services across Adelaide and surrounding suburbs, including areas such as:
 • North Adelaide
 • Glenelg
 • Marion
 • Norwood
 • West Lakes
 • Somerton Park
 • Prospect
 • Brighton
 • And many more!
No matter where you’re located in Adelaide, our team is ready to assist with reliable and efficient electrical services. For more information or to book a service, contact us today or request a free quote.

Question 7

Can you help liaise with SAPN for power connections?

Accepted Answer

Yes, Luma Electrical can assist with liaising with SA Power Networks (SAPN) for power connections. Whether you’re building a new home, installing power to a shed, or upgrading your electrical supply, we’ll guide you through the process and handle the technical aspects. From submitting the necessary paperwork to coordinating with SAPN for timely connections, we’re here to make the process as smooth as possible.

Question 8

What is an RCD, and why is it important?

Accepted Answer

An RCD (Residual Current Device) is a critical safety device that protects you and your family from electric shocks and potential fires caused by electrical faults. It works by quickly shutting off the power if it detects an imbalance in the electrical current, such as when electricity is leaking to the ground through a faulty appliance or wiring.
RCDs are required by law in most homes and workplaces in Australia to improve electrical safety. If your home doesn’t have RCDs installed, or if you’re unsure about their functionality, Luma Electrical can inspect and install them to ensure your property is compliant and safe.

call for a free quote: 0427 210 385

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